Support for Premium Users

Premium Users get our priority and premium support. They will get faster replies than free users.

Support for Free Users

Please submit your question to the WordPress Forums.

Request New Features!

If you have any ideas of improving the plugin further or you want us to build a new feature that will benefit you, please let us know!

Before contacting our support, please:

  1. Make sure you’re using the latest version of our Prevent Direct Access plugin
  2. Clear your hosting and plugin cache
    Caching speed up your WordPress site but may also cause issues with our plugin. 
    ThemePunch has a great tutorial on how to clear your hosting and plugin cache
  3. Go through our Frequently Asked Questions